Kay Huff and Melissa Sprau of Benco joined Anne to explain how the company adapted to the needs of continued coaching during the COVID lockdowns.
They also discuss the importance of virus protection when designing your dental office. There are many things you can do to help your staff, and your patients, feel more at ease.
A lot of really great information. Watch now!
Kay Huff RDA began her career in dentistry as an assistant in 1981. With great determination, Kay gained knowledge and experience as she worked her way to the front office team. Kay defined herself as being a “true team player” in positions of Treatment Coordinator and Office Manager, always doing whatever it took each and every day to make a difference in her practice.
It was over 35 years ago that Kay began helping teams as a Dental Practice Coach, and she proudly has been the driving force for hundreds of practices to reach and exceed their professional goals. Kay is passionate about her work and carries a strong background in dental business systems, team motivation, leadership, and practice profitability.
Kay is a dynamic dental speaker who fills her programs with plenty of laughs and tangible practice management tools they can take directly back to their practice and apply immediately. Kay is the Director of Coaching at Benco Dental. She is a Certified Consultant in Employment Law Compliance with Bent Ericksen & Associates, as well as a board member of the Academy of Dental Management Consultants (ADMC), the Speaking Consulting Network (SCN) and a member of the American Association of Dental Office Managers (AADOM). Additionally, Kay received first place in the Spotlight On Speaking Competition at the 2016 Speaking Consulting Network conference in SantaFe, New Mexico.